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904 356-JOBS (5627) • Book an Appointment

About US

PROVIDING WORKFORCE SOLUTIONS TO NORTHEAST FLORIDA

 

CareerSource NEFL is the workforce development organization for the Northeast Florida region. CareerSource NEFL forges working partnerships with local communities, elected officials, business, labor and education leaders to improve workforce education, employment and training opportunities in Baker, Clay, Duval, Nassau, Putnam and St. Johns counties. 

Our Mission

Connecting workers to jobs and businesses to the talent it needs to thrive. CareerSource NEFL provides innovative services that build a talent pipeline for the jobs of today and the future.

Our Vision

Northeast Florida will have a world-class workforce development system that enables our businesses to be leaders in the global economy. 

The things we do every day are grounded in some basic principles. These principles—the CareerSource NEFL Core Values—guide all of our actions and help us make decisions that are consistent and valuable to the organization.  

  • Integrity. We will do the right thing, always. 
  • Focus. We remain disciplined by paying constant attention to our vision, mission and goals.
  • Collaboration. We work as a team with people inside the organization and maintain important alliances with partners.
  • Diversity. We value people and realize that a broader range of perspectives generates better solutions. 
  • Action. We get things done, efficiently and effectively, now. 
  • Accountability. We take personal responsibility and do what is required to reach our goals, together. 
  • Communication. We are honest and communicate openly throughout every level of the organization and with stakeholders. 
  • Innovation. We constantly seek new and better ways to deliver services. 
  • Excellence. We excel at what we do, striving for quality performance individually and as a team. 
  • Leadership. We lead the way in implementing globally effective workforce development services by empowering our people to be leaders.

Goals and Strategic Imperatives

To achieve our vision, we have established clear goals. For each goal, we have articulated strategic imperatives that will guide us in reaching those goals.

Focus on the Customer

Exceed the expectations of businesses through continuous operational and customer service improvement:

  • Create a high-performance internal culture
  • Develop services that help recruit and retain jobs in target industries
  • Facilitate the skills upgrade of today’s workers and the preparation of tomorrow’s workforce through programs such as Career Academies
  • Support the regional economy by helping improve per capita income
  • Leverage technology to deliver services more efficiently
  • Identify the right performance measures and meet or exceed them

Strength of Partnerships

Create a seamless workforce development system that enhances economic development by aligning public and private stakeholders.

  • Ensure that workforce development activities are coordinated and help achieve economic development goals
  • Expand and enhance partnerships with business, education, economic development, community, and governmental organizations
  • Maintain continual communication with all partners and stakeholders

Leadership through Innovation

Develop and implement Innovative services by identifying, understanding and reporting on current and future trends, opportunities and revenue channels:

  • Identify and secure flexible alternative revenue sources to support research capabilities and supplement funding for day-today operations
  • Forecast future customer needs and actively seek new and innovative ways to develop the workforce required to meet those needs
  • Research and study best practices in workforce development and implement appropriate practices in Northeast Florida
  • Monitor, measure and communicate successes to strengthen awareness, improve image and create new opportunities

Online Orientation to our Services 

Learn about all the services available to job seekers by viewing our online orientation. Explore individual sections or view the entire site. You can browse modules by clicking the Menu link; each module also contains a PDF transcript if you don’t want to use the sound. If you need help accessing the site, click the disability image to find support, including larger text and other ways to increase screen visibility.

Board of Directors

Learn about our board of directors and access board and committee meeting agendas and minutes.

 CareerSource NEFL 4-Year Plan

CareerSource NEFL’s Comprehensive 4-Year Plan provides a demand-driven workforce strategy for the delivery of services under WIOA (Workforce Innovation and Opportunity Act), Wagner-Peyser, and TANF (Temporary Assistance to Needy Families).

View the plan: CareerSource NEFL 4-Year Plan 2020-2024

Strategic Plan (2015 – 2020)

The 2015 Strategic Planning project created a working plan that CareerSource NEFL staff and board could use to guide the organization over the next ​five years. View the plan: CareerSource NEFL Strategic Plan 2020 

In compliance with the Stevens Amendment:

CareerSource NEFL is the direct service provider for various workforce programs that are fully supported by the U.S. Department of Labor, Health and Human Services, and Agriculture and other agencies as part of awards totaling $23.9 million (revised annually). All statements, press releases, requests for proposals, bid solicitations, public statements, social media, toolkits, resource guides, and visual presentations are fully funded with federal money. 

LOCATIONS

All CareerSource NEFL locations are open:
Monday - Friday
8:30 am to 4:30 pm
Closed for lunch 12:00 - 1:00 pm

TRANSLATION SERVICES

If you need help in your native language, we can provide a free translator for 15 languages. We can also translate documents into these languages. Ask for help at the front desk of our career centers or email us at info@careersourcenefl.com.

PUBLIC COMMENT FORM

CareerSource NEFL's board of directors welcomes public comment at our meetings. Please print and complete this form and bring it to the meeting if you wish to make a public comment. Please note that comments must be relevant to the work of the CareerSource NEFL board and that comment time is limited to 3 minutes per person.

34,877 JOB SEEKERS SERVED AND PROVIDED 251,432 JOB SEEKERS SERVICES DURING THE 2019-2020 PROGRAM YEAR

We serve job seekers from all six counties in Northeast Florida, aging in range from 16 to 86.

246 WORKERS OBTAINED 460 CREDENTIALS ATTAINED. COST PER TRAINEE:

$1,243

2,704 BUSINESSES SERVED IN NORTHEAST FLORIDA

Over 23,683 job postings and 40,511 referrals provided to companies throughout the region.

229 NEW TRAINING SCHOLARSHIPS. TRAINEES EARNING 288 CERTIFICATIONS COST PER SCHOLARSHIP:

$4,874