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REEMPLOYMENT

Re-Employment Assistance Claims

Having trouble filing your claim online? Here’s a downloadable paper version you can mail.

The Department of Economic Opportunity (DEO) has developed a downloadable application that is available at the link below. You need to scroll down the page a bit and then you will see a link that says “Download Paper Application”.  People can download the form, complete it, and mail it to the address provided by DEO. This method will likely take a bit longer in terms of getting benefits but it does provide an alternative way of applying.

https://www.floridajobsresources.com/

File your claim online

CONNECT is an automated system that allows job seekers to file, manage, and check in on their Re-employment Assistance (unemployment) claims. The system ​is available 24 hours a day for claimants to:

  • Access your account 24 hours a day, 7 days a week
  • View all of your claim information in one convenient place, including whether you have weeks to claim, issues to resolve, or any requests for additional information to process your claim.
  • Update information anytime – including change of address or phone number.
  • Choose the way you receive notifications from us – either electronically or by U.S. mail.

Contact DEO Directly at 1-800-204-2418

You will first be connected to our Automated Telephone System and presented with several self-service options. If you still need further assistance, you may select to be transferred to the RA Hotline to speak with a Contact Center Representative.

RA Automated Telephone System:

  • Access to information 24 hours a day, 7 days a week
  • Important program messages
  • Basic account information
  • Ability to change your PIN
  • Up-to-date payment information

RA Hotline:

  • Staffed Monday through Friday from 8:00 AM until 5:00 PM EST
  • Information about filing a Reemployment Assistance application
  • Ask questions about requesting benefit payment
  • Obtain detailed information about your account
  • All other inquiries

Do you need to log your work search activities? Use this PDF form.

Work Search Record Form

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For more information on the CONNECT system, call DEO customer service at (800) 204-2418 or visit www.floridajobs.org. 
Are you a business looking for information on the CONNECT system?

Click here to find information for business owners.

Other Contacts

Agency Assist – People who need assistance filing a claim online because of legal reasons, computer illiteracy, language barriers, or disabilities may call 1-800-681-8102.

RA Fraud Hotline – Reemployment Assistance Fraud is a third-degree felony and can result in jail time. Report RA fraud online or you may also report fraud by calling 1-800-342-9909.

Employer Contact Line – For assistance related to an employer’s CONNECT account, responding to requests for information, and chargeability issues, employers may call 1-877-846-8770.

DEO has provided the following resources to help you:

Contact DEO with questions and concerns about CONNECT on Twitter at @FLCONNECTor @FLDEO on Facebook.

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