Contact Us

Contact Us

Accessing the Site

If you need help using this website because of disability-related access issues, contact our accommodation desk at (904) 356-5627 or email us at The site is under review with a goal of providing full accessibility; your comments and suggestions are welcome. All voice telephone numbers on this website may be reached by persons using TTY/TDD equipment via the Florida Relay Service at 711.

Key Staff

Reach corporate staff members, including contacts for business services and information on contracts.



Report Fraud or Abuse

If you have a question or concern, please write a letter to the attention of CareerSource Northeast Florida CEO Bruce Ferguson.

Bruce Ferguson, CEO
CareerSource Northeast Florida
1845 Town Center Blvd. #250
Fleming Island, FL 32003

Contact Information for Public Record Requests

In accordance with Florida Law, CareerSource Northeast Florida maks its public records accessible and available for personal inspection and/or copying by a person who makes a public records request. Note: We reserve the right to charge $1 per page as an administrative cost for copies. You can use our form to make a public records request or request in one of the following ways.

Mail: Records Request
Attention: Bruce Ferguson
1845  Town Center Blvd. #250
Fleming Island, FL 32003
Telephone: (904) 213-3800 ext. 2003

Equal Opportunity

Grievance/Complaint Procedures

Any participant or other interested party adversely affected by a decision or action by CareerSource Northeast Florida, including decisions by career center partners and service partners, has the right to file a grievance/complaint with us.  A grievance/complaint may be submitted in writing to  An exception to this procedure pertains to complaints alleging unlawful discrimination. The procedure for filing complaints of discrimination is provided below:


Equal Opportunity Is the Law

CareerSource Northeast Florida is an Equal Opportunity Employer and Program Service Provider.  As such we are committed to the spirit and letter of all federal, state and local laws and regulations pertaining to equal opportunity.  To this end, CareerSource Northeast Florida, as a recipient or sub-recipient of Federal financial assistance, does not discriminate against any individual in the United States, on the basis of race, color, religion, sex, national origin, age, disability, political affiliation or belief; and against any beneficiary of programs financially assisted under Title I of the Workforce Investment Act of 1998 (WIA) and/or Workforce Innovation and Opportunity Act of 2014 (WIOA), on the basis of the beneficiary's citizenship/status as a lawfully admitted immigrant authorized to work in the United States, or his/her participation in any WIA/WIOA Title I-financially assisted program or activity.

CareerSource Northeast Florida does not discriminate in any of the following areas: deciding who will be admitted, or have access, to any WIA/WIOA Title I-financially assisted program or activity; providing opportunities in, or treating any person with regard to, such a program or activity; or making employment decisions in the administration of, or in connection with, such a program or activity.

What to Do If You Believe You Have Experienced Discrimination
If you think that you have been subjected to unlawful discrimination under a WIA/WIOA Title I-financially assisted program or activity, you may contact the CareerSource Northeast Florida  via email at, or by phone at (904) 213-3800, ext. 2233, or by mail at CareerSource Northeast Florida, 1845 Town Center Parkway, Suite 250, Fleming Island, FL 32003 within 180 days from the date of the alleged violation.  You may file a complaint within 180 days from the date of the alleged violation with either:

Veronica Owens, Equal Opportunity Officer

Office for Civil Rights (OCR)

Department of Economic Opportunity

Caldwell Building - MSC 150

107 East Madison Street

Tallahassee, Florida 32399-4129

The Director Civil Rights Center (CRC)

U.S. Department of Labor

200 Constitution Avenue NW

Room N-4123

Washington, DC 20210


If you believe that you have experienced discrimination, you may contact the CareerSource Northeast Florida Equal Opportunity Officer Cheryl Taylor to obtain a form in filing your complaint.  If you file your complaint with the CareerSource ​Northeast Florida Equal Opportunity Officer and/or the Office for Civil Rights (OCR), you must wait either until the OCR issues a written Notice of Final Action or until 90 days have passed (whichever is sooner) before filing with the Civil Rights Center (CRC).  (See the addresses above.)

If the OCR does not give you a written Notice of Final Action within 90 days of the day on which you filed your complaint, you do not have to wait for the OCR to issue that Notice before filing a complaint with the CRC. However, you must file your CRC complaint within 30 days of the 90‑day deadline (in other words, within 120 days after the day on which you filed your complaint with the OCR).

If the OCR gives you a written Notice of Final Action on your complaint, but you are dissatisfied with the decision or resolution, you may file a complaint with the CRC.  You must file your CRC complaint within 30 days of the date on which you received the Notice of Final Action.