904 365-JOBS (5627) • Book an Appointment

904 365-JOBS (5627) • Book an Appointment

WELFARE TRANSITION PROGRAM (TANF)

Welfare Transition Program (TANF) Requirements

Florida’s Welfare Transition Program emphasizes work, self-sufficiency, and personal responsibility to enable participants to move from welfare to work. The Temporary Assistance for Needy Families (TANF) program provides cash benefits to eligible families with dependent children. Additional TANF support may include assistance with childcare and transportation, diversion services, job training, and employment services.

The goal of the Welfare Transition Program is to help participants find work. CareerSource Northeast Florida oversees the Welfare Transition program in Duval, St. Johns, Putnam, Baker, Clay, and Nassau Counties in partnership with Florida’s Department of Economic Opportunity (DEO).

THE STEPS OUTLINED IN THE ORIENTATION VIDEO BELOW MUST BE COMPLETED TO REMAIN ELIGIBLE FOR TANF PROGRAM PARTICIPANTS IN BAKER, CLAY, DUVAL, NASSAU, PUTNAM, AND ST. JOHNS COUNTIES.

BEFORE CASH ASSISTANCE IS RECEIVED – WORK REGISTRATION FOR TEMPORARY ASSISTANCE FOR NEEDY FAMILIES (TANF)

Please note: You will have access to OSST Client site once you have completed an interview with the Department of Children and Families and are referred to CareerSource Northeast Florida.

Complete the following steps:

Step 1:  If you have not already completed the online assessment on the One-Stop Service Tracking Center (OSST Client Website) to complete the work registration process.

Step 2: Please click the link to watch the Welfare Transition (TANF) Program Overview video. Then complete the form with the required information to finish the work registration process.

AFTER CASH ASSISTANCE IS RECEIVED – WELFARE TRANSITION (TANF) PROGRAM ORIENTATION

If you are required to participate, you will receive a Notification of Mandatory Action Letter then complete the following steps:

Step 1: Watch the Welfare Transition (TANF) Program Orientation video. Then complete the form with the required information to finish the orientation process.

Step 2: Complete the 2nd part of the online assessment on the One-Stop Service Tracking Center (OSST Client Website).

Step 3: Sign and submit the Obligations & Opportunity and Grievance Forms.

IMPORTANT: In order to maintain eligibility for TANF benefits, participants must complete up to 40 hours per week of work-related activity.

If you need assistance accessing the Internet or using a computer, please book an appointment to visit your nearest CareerSource Northeast Florida Career Center to complete the required modules.

Sanctions

If your case has been sanctioned and you have served the penalty (sanction) period complete the steps below:

Include the following information in your email:

  • Your first and last name
  • The last four digits of your social security number
  • A phone number where you can be reached

After you have emailed sancmarkettanf@careersourcenefl.com, look for a reply email with further instructions from the CareerSource Northeast Florida staff.

Please wait at least 2 business days for a reply to your email.

Questions?

If you need to speak to a Department of Children and Families representative about your benefits, please call 1-866-762-2237 or sign-in to your MyACCESS account.

Go to MyACCESS Account

If you have additional questions or need to speak with a CareerSource Northeast Florida Welfare Transition Career Coordinator, please call (904) 213-3900.

Frequently Used Welfare Transition Forms:

Submit Documents:

You can turn in your required documentation by

  • Faxing to (904) 798-4759
  • Emailing to 
    mmarkettanf@careersourcenefl.com
  • Mail to CareerSource Northeast Florida, 215 N. Market Street, Suite 100, Jacksonville, FL 32202