904 356-JOBS (5627) • Book an Appointment

904 356-JOBS (5627) • Book an Appointment


  Connect with a Disability Services Liaison

A CareerSource NEFL Disability Services Liaison can help you find your way through all of the complex levels of entitlement programs, the ADA, and career guidance.
The Disability Services Liaison helps you access the services and programs that impact your ability to gain, return to, or retain employment, and meet your career objectives. When you connect with a Disability Services Liaison, we can assist by:

  • Giving you access to services at career centers
  • Connecting you with other resources for disabled workers in the community
  • Providing opportunities to meet with employers who are committed to hiring people with disabilities

Contact a Disability Services Liaison>>

Resources for Workers with Disabilities

CareerSource NEFL helps you keep track of new developments for workers with disabilities. For local and national information, check out the following sites:

  • Ticket to Work is a Social Security Administration program designed to help SSI/SSDI beneficiaries receive employment services and go to work – without affecting their healthcare benefits. These employment support services might include vocational rehabilitation, job search assistance, job training, resume writing, and more – all at no cost to you. For more information, ask a CareerSource NEFL Disability Services Liaison about the Ticket to Work Program.
  • City of Jacksonville Disabled Services Division The overall goal of the Disabled Services Division is to improve the quality of life for people with disabilities by addressing, researching, and attempting to resolve the many barriers they encounter. These barriers include transportation, housing, accessibility, discrimination, and employment.
  • Maryville University online has created a resource called “Career Guide for College Students With Disabilities.” It offers information for students with disabilities to help them with their career search. The guide covers your rights and how to prep for a career in college so students can enter the workforce as competitive candidates for a job.
  • The LEAD Center’s work focuses on promoting innovation in policy, employment, and economic advancement to advance individual and systems-level change for all people with disabilities.  The LEAD Center provides policy research and recommendations, training, and technical assistance as well as demonstration projects.
  • The Southeast ADA Center is your leader in providing information, training, and guidance on the Americans with Disabilities Act (ADA) and disability access.
  • The Agency for Persons with Disabilities (APD) offers an online resource directory to serve Floridians (and their families) with intellectual and developmental disabilities.  The directory features over 6,000 resources, zip code search functionality, local directions, and maps.
  • The Partnership on Employment & Accessible Technology (PEAT) is a multi-faceted initiative to foster collaboration and action around accessible technology in the workplace. Guided by a consortium of policy and technology leaders, PEAT works to help employers, IT companies, and others to understand why it pays to build and buy accessible technology, and how to go about doing so.
  • The ADA National Network is a national network of ten regional DBTAC/ADA centers that provide the most complete and experienced services for up to date information, referrals, and training on the Americans with Disabilities Act (ADA).
  • The IRS Disabilities page site contains information about different tax credits and programs provided by the Internal Revenue Service for people with disabilities and businesses who employ people with disabilities.
  • The U.S. Department of Labor’s Disability Information page serves as an online connection to the federal government’s disability-related information and resources.
  • Earnworks offers online tools and resources that provide employment opportunities and provide useful information for your job search.
  • The Florida Division of Blind Services ensures that blind or visually impaired individuals in the state of Florida can live independently and achieve their goals.
  • The Florida Division of Vocational Rehabilitation assists people with disabilities to find meaningful careers.
  • The Jacksonville Human Rights Commission works to ensure that all Jacksonville residents enjoy a community free of discriminatory practices.
  • Job Accommodation Network provides comprehensive information on job accommodations, entrepreneurship, self-employment, and small business ownership.
  • The National Disability Institute (NDI) provides resources and support for low-income individuals with disabilities.
  • The CIL Jacksonville -Center for Independent Living   to empower all people with a disability to live independent, self-empowered lives.

Connect with Us – We Can Help!

At CareerSource NEFL, we believe every individual should have the opportunity for employment.

If you receive Social Security disability and/or Supplemental Security Income (SSI) disability benefits, you may wonder how working could impact your disability benefits. We can help with the Ticket to Work program.

Through Ticket to Work, you can obtain training, job referrals and other employment support services free of charge. Some of the work incentives include:

  • continued cash benefits for a time while you work;
  • continued Medicaid or Medicare while you work; and,
  • if your benefits stop because of substantial earnings, you have five years to ask Social Security to restart your benefits if you’re unable to keep working.

If you are an adult, age 18 to 64, receive SSI and/or SSDI, and have the desire and capability to work, we can help!

CareerSource NEFL Ticket to Work Program services include:

  • Career Success planning
  • Work readiness assessment
  • Individual goal setting and work planning
  • Skill and resource development activities
  • Professional placement assistance and career counseling
  • Employability skills training and development workshops
  • Job search tools
  • Follow-up and support
  • Special support for Veterans with Disabilities

Get Connected! Complete this short survey to learn more.

Use Your Ticket to Work

If you have received a Ticket to Work, contact CareerSource NEFL and we will help you get started on your search for employment.

Contact a Ticket to Work program representative

As an Employment Network (EN) through the Social Security Administration’s Ticket to Work Program, CareerSource NEFL helps people with disabilities get access to the opportunities and services they need.

The Ticket to Work and Self-Sufficiency Program increases opportunities and choices for Social Security disability beneficiaries to obtain employment, Vocational Rehabilitation (VR), and other support services from public and private providers, employers, and other organizations.

Developed as part of the Ticket to Work and Work Incentives Improvement Act of 1999, the program was designed to remove some of the barriers that kept people with disabilities from going back to work, such as the concern of losing health care coverage.

Additional information on the Ticket to Work Program:

Talk to Someone with Answers for You

Learning how earning wages may affect federal benefits is key to helping you decide if you want to assign your ticket and go to work. The Ticket HelpLine has certified staff to talk one-on-one with you about your situation and whether going back to work might be your next move.

Contact the Ticket Help Line
Call 1-866-968-7842 (V)
866-833-2967 (TTY)
M-F 8:00 AM – 8:00 PM EST

Ticket to Work Success Stories

Work Incentive Planning And Assistance Coordinators

As part of the Ticket to Work Program, CareerSource NEFL provides SSI/SSDI beneficiaries with the opportunity to speak with Community Work Incentive Coordinators.

The Work Incentive Planning and Assistance (WIPA) network was created in order to help Supplemental Security Income (SSI) and Social Security Disability Insurance (SSDI) beneficiaries make informed choices about working while receiving benefits from the Social Security Administration.

Make an Appointment

Jacksonville – (serves Baker, Clay, Duval, Nassau, Putnam, and St. Johns counties):

The Independent Living Center of Northeast Florida
2709 Art Museum Drive
Jacksonville, FL 32207
Contact: Toccara James
Phone: 904.399.8484
Toll-Free 1.888.427.4313