904 356-JOBS (5627)

904 356-JOBS (5627)

WELFARE TRANSITION PROGRAM (TANF) Mandatory Action

Mandatory Action Requirements

AFTER CASH ASSISTANCE IS RECEIVED – WELFARE TRANSITION (TANF) PROGRAM ORIENTATION

Once your case has been approved for benefits you will receive a letter (Notice of Mandatory Participation) to the address used on your DCF application. Use a laptop or computer (a phone will not allow your responses to be captured).

Log into the OSST system again just like you did as an applicant.

women listening to instructions

STEP 1

OSST Online Assessment

Complete the 2nd part of the online assessment on the One-Stop Service Tracking Center (OSST Client Website).

STEP 2

Watch the CareerSource Northeast Florida Orientation Video.

Then complete the form with the required information to finish the orientation process.

STEP 3

Schedule meeting with your Career Coordinator (CC)

You will be provided a link to book your appointment.

If you have an issue with booking your appointment or need assistance, contact your Career Coordinator directly or call (904) 213-3900.

Sanctions

If your case has been sanctioned and you have served the penalty (sanction) period complete the steps below:

Include the following information in your email:

  • Your first name
  • Your last name
  • The last four digits of your social security number
  • A phone number where you can be reached

A CareerSource NEFL staff member will reply within 48 hours with further instructions on how to get your sanction lifted.

Questions?

If you need to speak to a Department of Children and Families representative about your benefits, please call 1-866-762-2237 or sign-in to your MyACCESS account.

Go to MyACCESS Account

If you have additional questions or need to speak with a CareerSource NEFL Welfare Transition Career Coordinator, please call (904) 213-3900.

Frequently Used Welfare Transition Forms:

Budget Form

Daily Job Search Log

Employment Verification Form

General Release of Information

Grievance Form

Medical Verification Form

Online Job Search Tracking Log

Opportunities and Obligation Form

Personalized Security Plan Form

Vocational Training & Study Timesheet

Submit Documents:

You can turn in your required documentation by:

Fax:
(904) 892-8272

Email:
TANFmail@careersourcenefl.com

Mail:
CareerSource NEFL,
5000 Norwood Avenue, Suite 2
Jacksonville, FL 32208

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